| Issue ID | 1230216 |
| Internal NHTSA # | 10783003 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GL550 |
| Model Year | 2009 |
| File date | 13/10/15 |
| Component | TIRES:PRESSURE MONITORING AND REGULATING SYST |
| Product type code | VEHICLE |
| Description of the problem | I purchased tires in january 2015 , in october 2015, my signall displayed check tire pressure. I had the tire inspected an rotated at place of purchase. Within weeks my tire was completely flat. I stopped at the nearest station and was told i had a crack in the inner side wall. On 10/15/2015 i returned to the place i purchase the tires. I explained that i believed, that my tire is faulty. The merchant told me " you must have hit something, it happens all the time ".. I explain to him that i didn't hit anything, i had the tire inspected by another tire place and it was stated, the tire has to be faulty, because where the crack is seen, inner side wall. I said to merchant, if i had run over something it should damage to the part of the wheel that touches the surface.. My wheel was plugged in the mean time. The seller of this tires refuse to replace the tire. He said he would sell me a new tire for $389. Plus tax.. I have a warranty on the tires, if the tire cracked on the inner side wall , why aren't they being held responsible? Do i have to have a blowout on the highway, wait for an investigation; and then find that all could have been avoided; if the merchant had been honest? Had i been a male, this situation would have been settle with a hand shake!! I find this to be outrageous.. How many other's will this happen to? His suggestion that i should just buy a new tire from him is, dishonoring the warranty , only to have another crack surface in 6-8 months... |
| Vehicle Mileage at Failure | 83000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NY, NY |
| VIN pattern | 4JGBF86E09AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |